Terms of Services

Welcome to ROCKQUEEN MALL online store (“Site”). This Site is administered by Ben Jawi Ventures Sdn Bhd. The terms and conditions stated below apply to all visitors and users of this Site. You're bound by these terms and conditions as long as you're on the Site.


The content of terms and conditions may be change, move or delete at any time. Please note that we have the right to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, we will take immediate actions against the offender(s).

Site Contents & Copyrights

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words, “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Ben Jawi Ventures Sdn Bhd.

Comments and Feedbacks

All comments and feedbacks to the Site will remain Ben Jawi Ventures Sdn Bhd's property. User shall agree that there will be no comment(s) submitted to the Site will violate any rights of any third party, including copyrights, trademarks, the privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.

Product Information

We cannot guarantee all actual products will be exactly the same shown on your monitor as that is depending on the user monitor.


Once payment is made, we will arrange the delivery via a third party’s delivery service, and the proprietary of product is changed to who has made the payment.


User shall agree that Ben Jawi Ventures Sdn Bhd may send an email or SMS regarding the latest news/products/promotions etc. through email and SMS services to the user.


The user shall agree to defend, indemnify and hold Ben Jawi Ventures Sdn Bhd harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Link to other sites

Any access link to third party sites is at your own risk. Ben Jawi Ventures Sdn Bhd will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.

Inaccuracy Information

From time to time, there may be information on the Site that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the users. If you are not satisfied with your purchased product(s) and wish to return it to us, please check out our “Cancellation, Return and Refund Policy”.


This agreement is effective unless and until either by the user or by Ben Jawi Ventures Sdn Bhd. User may terminate this agreement at any time. However, we may also terminate the agreement with the user without any prior notice and will be denying the access of the user who is unable to comply the terms and conditions above.